A first step consists in creating inventory to identify:
- The main flaws and areas of improvement in the current processes and formalize a target process proposition, detailing the roles and responsibilities of each contributor,
- Tool-related functional needs or lacks, and propose recommendations to create and enrich content and publications with efficiency and reliability
Then, Lynx is able to support its clients in:
- Setting up new processes for communication, actions conception and roll-out,
- Drafting technical specifications and selecting the best tool for their needs,
- Implementing change management methods, including the first use of the new processes and tools.